Help Centre

How can we help?

We're here 24/7. Most questions answered in under 2 hours.

💳

Billing & Payments

Questions about charges, subscriptions, invoices, or payment methods.

🔄

Manage Subscription

Cancel, pause, or change your plan at any time via our Manage page.

💌

Contact Support

Email support@unnio.app — we reply 24/7.

FAQ

Frequently asked questions.

Getting Started

unnio is an educational entertainment platform with daily relationship and productivity tools for couples. We offer daily tasks, conversation prompts, guided programs, and an AI assistant. unnio is not therapy — it's a structured daily practice for couples who want to grow together.
Choose a plan on our Start page, enter your email, and complete secure checkout. You'll receive a login link by email with full access immediately.
One subscription covers your relationship. You can use unnio individually, share tasks with your partner, or explore together — however fits your routine.
unnio works on any device with a modern web browser — iPhone, Android, desktop, tablet. No app download required.

Billing & Subscriptions

You get 7 days of full access for $0.99. After the trial, your plan automatically continues at $9.99/week unless you cancel before the trial expires. During promotional campaigns, a free trial period may be available instead.
We accept all major credit and debit cards (Visa, Mastercard, American Express). All payments are processed securely by our payment provider.
If you see a charge from unnio, it's because an active subscription renewed. Check your plan at Manage Subscription. If you believe the charge is in error, email support@unnio.app — we'll resolve it immediately.

Cancellation & Refunds

Cancel any time via Manage Subscription or email support@unnio.app. We process cancellations within 24 hours. You keep access until the end of your current paid period.
Yes. If you're not satisfied within 14 days of any charge, email support@unnio.app and we'll process a full refund. See our Refund Policy for details.

Still have a question?

Our support team is available 24/7 — we reply within 2 hours.

Email support →